Our Quality Policy
At FreezePro Software, our hallmark is quality. All our resources and processes are dedicated
to ensuring that our services are of the highest quality standards and are developed to meet our
customers’ needs and requirements.
Our commitment to high quality is unwavering, our desire to grow is engrained in each team
member and our attention to details is nothing less than focus. FreezePro Software is focused on
improving productivity and continuously innovativing and upgrading its services.
We build long-term relationships with our clients. We are flexible in our approach and work in a
way which is the most suitable and convenient for our customers. We follow a stringent Quality
Management System (QMS) which stands on the following Pillars:
- Commitment to customer satisfaction
- Protection and Improvement of the Environment
- Innovative, timely and cost-effective services
- Continual and ongoing service quality improvement
- Development of the organization as a global center for excellence
- Market evaluation for exploring challenging areas
If you deprive yourself of your competitors don’t, you are putting yourself out of business.
Lee Kuan Yew
We stick to our commitments and provide world class service and technical support to our
clients. We focus on customers’ needs and requirements. Our Technical Support team is
available to help all the way from requirements analysis, tosolution deployment, and postproject support.
Complete customer satisfaction is our goal. We achieve it by listening to the customer and by
providing error-free solutions and services on time. Our company’s policy is set in such a
manner that our customers engage us not just as a service provider, but as their Technology
Partners.
We assure you that the quality of our services will exceed your expectations. Our Quality
Management System is designed to eliminate majority of human errors during the development
phase and meet all criteria and requirements of your business.